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Cancellation Policy

This policy reflects Lavern Media and Beyond Thee Wall projects. This policy is up-to-date as of May, 2026.

Refund Policy

Clients must cancel within 24 hours to receive a refund. Deposits are non-refundable.

Editing Policy

With videos, graphics and all media inquiries, clients are entitled to three revisions. After the three revisions are used, a $50 fee will be added to your total. This includes:

  • Color changes

  • Font changes

  • Photo changes

  • Date changes

  • Any other changes not outlined in proofs 1, 2 or 3.

Expected Turnaround Time

Media can take awhile to perfect, depending on what the service is please note that turnarounds can take up to 2 weeks.

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